I cant sign into my facetime or use imessage on mac

#I cant sign into my facetime or use imessage on mac update#

You can try activatingВ iMessage/FaceTime again to see if it helps. To check, launch the Settings app, and navigate to General > Date & Time, and ensure that the toggle next to вЂSet AutomaticallyвЂ™ is enabled. If the above method does not help in fixing the error, then you check ifВ the Date & Time are set automatically.

I am assuming that you will hit a similar issueВ with iMessage as well.В You can change the time zone manually again after the FaceTime/iMessage activation error is resolved. I was able to sign in to FaceTime without any issues after settingВ timezone to automatic, and was also signed in to iMessage. Apple does suggest to check if the time zone is set properly in the knowledge base articleВ if you get an error when trying to activate FaceTime or iMessage, but I didnвЂ™t realize the problem could be because I had set the time zone manually. The thing that seemed to do the trick and finally fix the issue was to set the time zone to set automatically by going to Settings > General > Date & Time > Set Automatically. I tried the regular troubleshooting tips, such as restarting and reseting my iPad Air etc, signing into the iCloud account again, butВ nothing seemed to help. Please check your network connection and try againвЂќ. Since I need to be logged into the same iCloud account as my iPhoneВ for the feature to workВ (in addition to being connected to the same Wi-Fi network), IВ tried to login to FaceTime, but IВ kept getting the following error вЂњFaceTime Activation Error:В Could not sign in. I was logged out of FaceTime andВ iMessage, though I am not sure why that happened. Are you having this issue? Let us know in the comments if you do and also if youвЂ™re aware of a fix that reliably works.Yesterday, while testing the iPhone Cellular Calls feature on myВ iPad Air 2, I ran into a weird issue.

#I cant sign into my facetime or use imessage on mac update#

This doesnвЂ™t make a whole lot of sense, though, as not all users are affected and logging in to iCloud on other devices is unaffected.ДЄpple has yet to formally acknowledgeВ the issue, but when they do weвЂ™ll be sure to update with the information and a fix whenever it is issued or discovered. This implies that perhaps itвЂ™s not directly related to OS X 10.11.4 but rather is somehow related to AppleвЂ™s servers. What complicates this issue more is that users report even when downgrading to OS X 10.11.3, the log in issue persists. I donвЂ™t know how, when lower level tech support yesterday told me they were aware. Not sure whatвЂ™s going on but he had no clue of this issue. I just spoke to senior support here in Canada.

One user said they reached out to Apple Support regarding the problem and were informed that Apple is aware of it and working on a fix, while others report that Apple Support was unaware of the issue but would escalate it. Users have tried a variety oВ fixes, including performing a clean install, disabling Firewall, and turning on two-step authentication, but there is no fix at the moment that seems to work. The issue seems to mainly affect those who performed a clean install. Other users report that the log in process seems to act like its working, but it never fully completes and no error message is presented. A plethora of users are voicing issues on AppleвЂ™s support forums centered around logging in to iMessage and FaceTime following the update to OS X 10.11.4 El Capitan.ДЄccording to users on AppleвЂ™s forums, many are being presented with a вЂњCould not sign into iMessageвЂќ error while trying to sign in, as well as a messaged reading, вЂњAn error occurred during authentication. Apple earlier this week released the public stable version of OS X 10.11.4, but for a number of users the update process has been less thanВ pleasant.